Rich Tech

At Rich & Rotten, we recognize the importance of sustainability and are actively exploring how to integrate more responsible practices into our production and sourcing. While we continue to develop our approach, we remain committed to quality and mindful growth as we evolve.

All online orders are processed within 1 business day.

During the busy season or due to a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Online orders are also available for pick up at our store. Please select the “Store pick up” option at the checkout. You will be notified via email once your order is ready for pick up.

For all return queries, please email us at info@richandrotten.com.

We accept returned items (unless otherwise noted) for store credit/exchange within 7 days of the delivery date.

Returned items must be unused, in its original packaging and with original tags still attached. All shipping charges for returns/exchanges are to be covered by the customer.

Online orders may also be returned or exchanged at the store to avoid shipping charges.

Refunds are only accepted to customers who received a defective item or sold out items in the desired size. The refund will be processed within 3-5 business days. The defective item may be kept and not required to be shipped back.

Sale items are final sale and CAN NOT BE RETURNED OR EXCHANGED.

NO RETURNS OR EXCHANGES WILL BE ACCEPTED AFTER 7 DAYS OF THE DELIVERY DATE